Cancellation Policy

Overview

At Tamys, we strive to provide our customers with the best possible experience. We understand that sometimes you may need to cancel an order, and we're here to help. Please read our cancellation policy carefully to understand how cancellations are handled.

How to Cancel an Order

• Within 24 Hours: If you wish to cancel your order, you may do so within 24 hours of placing it. To cancel, please contact our customer service team at
  tamysecommerce@gmail.com .
• After 24 Hours: If more than 24 hours have passed since you placed your order, cancellation requests will be handled on a case-by-case basis. Please contact our customer service team for assistance.

Refund Process

• Eligible Cancellations: If your cancellation request is approved, a full refund will be processed within 7-10 business days. The refund will be issued to the original method of payment used for the purchase.
• Non-Refundable Situations: Orders that have already been shipped or delivered cannot be canceled. Additionally, items that are damaged or altered after delivery are not eligible for cancellation or refund.

Contact Us

For any questions or concerns regarding our cancellation policy, please reach out to our customer service team at tamysecommerce@gmail.com. We are here to assist you.